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Get some answers to the question you have about joining Cigna

Frequently Asked
Questions (FAQs)


You’ve got questions, we’ve got answers.  


Don’t see an answer to your question, don’t worry, you can also ask us on our Facebook page or Instagram. We think they’re pretty follow-worthy too, if we do say so ourselves.
I found a position I’m interested in, how do I apply?
We accept online applications via our "Apply" or “Apply with LinkedIn” links at the bottom of each specific job description. Our online application process varies, depending on the role. Once you’ve applied, we’ll send you an email within 24 hours, letting you know we’ve received your application. For more information on our hiring process, check out our How we hire page.
I’ve applied already, what happens now?
After you apply online, you will receive an email within 24 hours confirming we’ve received your application. If you are a good fit for the role, one of our recruiters will be in touch. However, you can check the status of your application anytime by logging back into the system. For step-by-step information on our hiring process, check out our How we hire page.
I need assistance applying due to a disability. Who should I reach out to?
Cigna is committed to helping individuals with disabilities participate in the workforce. We ensure equal opportunity to apply and compete for jobs. If you require an accommodation based on your physical or mental disability please email: SeeYourself@cigna.com. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume, as you will not receive a response.
Do you have remote work opportunities?
Cigna has been distinguished as one of FlexJobs' "100 Top Companies with Remote Jobs".  We have multiple opportunities that can be work-at-home; to find these positions, visit this page.
I’d like to get a status on my application, how do I do that?
You can login to your candidate account at any time to review the status of your application. Visit this link and login to your account using the email address you applied with.  If you forgot your password, you can reset it by clicking “Forgot Password.”  If you’ve spoken with a recruiter/hiring manager and would like a status on your application, please reach out directly to the recruiter.
I forgot my username and/or password. What should I do?
Your username is usually the email address you originally used to apply to a position.  If you forgot your password, please go here and click “Forgot Password” to reset it.
Can I update my e-mail address in Workday?
You can change your e-mail address by visiting your candidate home in Workday.
Can I update my first name, last name, and/or physical address in Workday?
Unfortunately, due to system limitations, once you've submitted an application you cannot make any changes to your application. If you're selected to move forward in the hiring process, you're welcome to share your updated information with the recruiter.
How can I add a resume or cover letter to the application I've already submitted?
Unfortunately, due to system limitations, once you've submitted an application you cannot make any changes. If you're selected to move forward in the hiring process, you're welcome to share your additional materials with the recruiter during your phone screen.
How do I add a referral to my application?
When applying, you will see the question "How did you hear about us?" At this point, you can select "Referred by Cigna Employee" and then indicate the employee's first and last name or their Cigna e-mail address. Need a visual? Click here to watch our how-to video. You cannot add a referrer to your application once it has already been submitted. If you're selected to move forward in the hiring process, you're welcome to share your referrer's name with the recruiter during your phone screen.
I've accidentally withdrawn my application and would like to still be considered for the role. How do I reactivate it?
You can contact our Cigna Careers Facebook Page. Please note: you will be unable to change anything on your application when re-activating. Your application will be considered as-is.
Can I submit or e-mail you my resume for general consideration, rather than applying to a specific job? 
To be considered for a position with Cigna, you will need to apply directly to a role on our career site; we do not accept resumes by e-mail. Need help figuring out which roles to apply to? Visit the homepage of our careersite and select "Get Started." Here, you'll be able to upload your resume and get matched with job opportunities that closely align with your previous skills and experience. Watch our resume upload how-to video by clicking here. 
I've already applied. How long until I receive an update?
Our recruiters review every application individually, taking care to advance candidates whose skills and abilities most closely match the experience and skills listed in the job description. This can take a bit of extra time, so we ask you allow our recruiters 1-3 weeks to follow up regarding the status of your application. 
My application is "under review." What does that mean?
This means our hiring team has received your application and are reviewing your materials to evaluate how your skills and experience fit the listed requirements in the job description. This stage can take anywhere from 1-3 weeks. One a decision has been made regarding your application status, you will receive a notification.

Additional information

Interview Tips

 You landed an interview...what now?
Use these step-by-step tips before, during, and after your interview to show us what you’ve got.
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How we hire

 So, you’ve just applied to a position with Cigna...
Discover what a typical hiring process at #TeamCigna looks like.
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Learn about our hiring process

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