Learn how to tackle recruitment fraud

Recruitment Fraud


​​​​​​​Fake Job Postings and False Hiring Processes: What you should watch out for

Please beware of phishing scams involving phony job postings being posted on external sites.

Over the past few years, there have been numerous instances where individuals have been posing as Cigna or Express Scripts recruiters or Human Resource representatives and making fake job offers. This is an issue we take very seriously, and we work with the appropriate authorities on an ongoing basis to address them. By making you aware of these scams, we hope to avoid, and ultimately prevent, unsuspecting individuals from falling victim. Here are a few things to be aware of in order to help identify recruitment fraud:


​​​​​​​We would never ask you for payment in exchange of being considered for a job or ask you to deposit a check into your personal bank account during the hiring process.  

  • At no time throughout the hiring process will a Cigna recruiter or Human Resource Professional ask you to make any type of payment in order to be considered for the role. We’re found that in some cases of recruitment fraud, individuals may send candidates a check to deposit, then inform the candidates they have overpaid and will request a partial refund. 


​​​​​​​When you are contacted by a Cigna or Express Scripts recruiter or Human Resources professional, the email address will always end with “@cigna.com” or “@express-scripts.com.

  • If you receive email correspondence from a free web-based e-mail account such as Yahoo.com, Yahoo.co.uk, Gmail.com, Googlemail.com, Live.com, etc., it is most likely phony.  


​​​​​​​Depending on the role, we typically like to have 2-4 interviews with candidates and at least one in-person or video interview before making the decision to hire.

  • Frequently, perpetrators of recruitment fraud will conduct the entire hiring process over email, and will often ask candidates to complete bogus recruitment documentation, such as application forms, terms and conditions of employment or visa forms. In these cases, the Cigna or Express Scripts name and logo may fraudulently be featured on the documentation. We’ve also found that recruitment scams can take place over text messaging. Perpetrators frequently use local presence dialing technology to mask their phone number, and have it appear as though it’s coming from somewhere in the United States, when it is not.


​​​​​​​We would never ask you to submit your personal information without you applying on our careersite first.

  • Beware if individuals make early requests for personal information such as your date of birth, passport details, bank details, social security number, etc. We will never hire anyone without having them fill out a legitimate full application on our career site.


​​​​​​​We would never ask you to contact third-parties to complete your application or to be considered for a job.

  • In some instances of recruitment fraud, candidates may be requested to contact other companies/individuals such as lawyers, bank officials, travel agencies, courier companies, visa/immigration processing agencies, etc.

We do not use Google Hangouts, WhatsApp, Trillian, or other third-party messaging platforms to conduct interviews. 

  • The typical interview process usually starts with a conversation on the phone with one of our recruiters.  


​​​​​​​Our typical hiring process usually takes several weeks.

  • The hiring process at Cigna usually takes some time. But, with perpetrators of recruitment fraud, there is usually an insistence on urgency to get a candidate hired. Use caution.

​​​​​​​If you feel you are falling victim to recruitment fraud, or something just doesn’t feel right, please contact your local authorities or file a complaint with the Federal Trade Commission